Frequently Asked Questions
Our service allows you to enjoy the convenience of valet trash collection right at your doorstep. Simply join the waitlist, and once we reach a minimum of 30 sign-ups in your neighborhood, we'll roll out our service to you. On designated days, leave your trash outside your door, and we'll take care of the rest.
Our service is priced at a flat rate of $25 per month, providing you with regular, reliable doorstep trash collection.
Yes, you can sign up for our individual service; however, please ensure you can opt out of your complex's existing valet trash service without penalties. It's important to check your lease agreement or speak with your property management to avoid any conflicts.
The trust and safety of our customers are paramount. All our employees undergo thorough background checks to ensure they meet our high standards for reliability and safety.
We continually monitor interest in all areas. If your neighborhood hasn't reached the threshold within a reasonable timeframe, we'll keep you updated on the status and potential alternatives. We also encourage sharing the service with neighbors to help meet the goal faster.
Our service covers the collection of most household trash and recycling. We'll provide guidelines on how to sort your waste and any items that are not permitted. Please note, certain restrictions apply to oversized or hazardous materials.
Details on collection frequency will be shared as we get closer to launching the service in your area. Our goal is to offer a schedule that maximizes convenience and efficiency for our customers.
If you miss a collection day, you'll need to hold onto your trash until the next scheduled pick-up. We'll provide resources to help you manage your waste in the meantime.
Yes, we offer flexible service options. If you plan to be away from home, you can pause your service and resume it upon your return. Simply contact our customer service to arrange this.
To join the waitlist or for more information, visit our website and fill out the provided form with your email and address. For any further questions, feel free to reach out to our customer support via email or phone.
